We protect your data

How We Protect Your Data

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the contact details in the section "Note on the Responsible Authority" in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This can include data that you enter in a contact form.

Other data is collected automatically or with your consent when visiting the website through our IT systems. This primarily concerns technical data (e.g., Internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other inquiries.

What rights do you have regarding your data?

You have the right at any time to request information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. Additionally, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time for further questions regarding data protection.

Analysis Tools and Third-Party Tools

Your surfing behavior can be statistically evaluated when you visit this website. This is done primarily with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The external hosting is for the purpose of fulfilling contractual obligations to our potential and existing customers (Art. 6 (1) lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online offer by a professional provider (Art. 6 (1) lit. f GDPR). If corresponding consent was requested, the processing is carried out solely on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, as long as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

Our host(s) will only process your data to the extent necessary to fulfill their service obligations and will follow our instructions regarding this data.

We use the following host(s):

Framer, Inc.
Framer, Rozengracht 207B, 1016 LZ Amsterdam, The Netherlands
251 Little Falls Drive
Wilmington, Delaware 19808

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains which data we collect and for what purposes we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g., during communication via email) can have security gaps. A complete protection of the data against access by third parties is not possible.

Note on the Responsible Authority

The responsible authority for data processing on this website is:

Eckel SecTepe UG (limited liability)
David Eckel (Managing Director)
Bausenhaus 7
42489 Wülfrath

Phone: +49 2058 175 566 0
Email: privacy@sectepe.de

The responsible authority is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a specific storage duration is stated in this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for the storage of your personal data (e.g., tax or commercial storage obligations); in the latter case, deletion will occur after these reasons no longer apply.

General Information on the Legal Bases of Data Processing on This Website

If you have given your consent to data processing, we process your personal data on the basis of Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, if special categories of data are processed under Art. 9 (1) GDPR. In the case of an express consent for the transfer of personal data to third countries, the data processing also takes place on the basis of Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing additionally takes place on the basis of § 25 (1) TTDSG. The consent can be revoked at any time. If your data is necessary for the fulfillment of a contract or for the execution of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 (1) lit. c GDPR. Data processing may also occur on the basis of our legitimate interest under Art. 6 (1) lit. f GDPR. The applicable legal bases will be informed in the following paragraphs of this privacy policy.

Note on Data Transfers to the USA and Other Third Countries

We use tools from companies based in the USA or other countries that are not considered secure with regard to data protection. When these tools are active, your personal information may be transferred to and processed in these third countries. We would like to point out that no comparable data protection level to the EU can be guaranteed in these countries. For example, US companies are required to provide personal data to security authorities without you, as the affected party, being able to take legal action against this. It cannot therefore be excluded that US authorities (e.g., secret services) may process, evaluate, and store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object Against Data Collection in Special Cases and Against Direct Advertising (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH THE PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH ADVERTISING PURPOSES; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 (2) GDPR).

Complaints Right at the Competent Supervisory Authority

In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the member state of their usual residence, their place of work, or the place of the alleged violation. The right to complain exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to request data that we process automatically based on your consent or in fulfillment of a contract to be handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of data to another controller, this will only be done to the extent technically feasible.

Provision of Information, Correction, and Deletion

You have the right to obtain free information about your stored personal data, including its origin and recipients, and the purpose of data processing at any time, as well as a right to correction or deletion of this data, subject to applicable law. You can contact us at any time for further questions regarding personal data.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

• If you contest the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of this verification, you have the right to request the restriction of processing your personal data.

• If your personal data was processed unlawfully, you can request the restriction of processing instead of deletion.

• If we no longer need your personal data but you need it to assert, exercise, or defend legal claims, you have the right to request the restriction of processing your personal data instead of deletion.

• If you have lodged an objection under Art. 21 (1) GDPR, a balance must be struck between your and our interests. As long as it is not established whose interests outweigh, you have the right to request the restriction of processing your personal data.

If you have restricted the processing of your personal data, these data may only be processed with your consent or for the assertion, exercise, or defense of legal claims or to protect the rights of another natural or legal person or due to important public interest reasons of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can tell that a secure connection is established by the change of the address line of the browser from "http://" to "https://" and by the lock symbol in your browser line.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website

If, after the conclusion of a paid contract, you are obliged to provide us with your payment data (e.g., account number in the case of direct debit authorization), this data is needed for payment processing.

The payment transactions via the common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can tell that a secure connection is established by the change of the address line of the browser from "http://" to "https://" and by the lock symbol in your browser line.

For encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Objection to Advertising Emails

The use of contact data published as part of the imprint obligation to send unsolicited advertising and information materials is hereby rejected. The operators of the pages reserve the right to take legal action in the event of unsolicited sending of advertising information, for example, by spam emails.

4. Data Collection on This Website

Cookies

Our internet pages use so-called "cookies." Cookies are small data packets that do not harm your end device. They are either temporarily stored for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or an automatic deletion by your web browser occurs.

Cookies can originate from us (first-party cookies) or from third parties (so-called third-party cookies). Third-party cookies enable the integration of certain services from third parties within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies may be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary for the execution of the electronic communication process, for providing certain functions desired by you (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web audiences) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of their services. If consent for the storage of cookies and similar recognition technologies was requested, the processing takes place solely on the basis of this consent (Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG); the consent can be revoked at any time.

You can configure your browser to inform you about the setting of cookies and allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or generally, and to activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited.

Which cookies and services are used on this website can be found in this privacy policy.

Server Log Files

The provider of the pages collects and stores information automatically in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version

• Operating system used

• Referrer URL

• Hostname of the accessing computer

• Time of the server request

• IP address

A merging of this data with other data sources is not carried out.

The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in technically error-free presentation and optimization of their website – for this, the server log files must be collected.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and for the event of follow-up questions. This data will not be passed on without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the execution of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries directed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for data storage ceases (e.g., after completion of your inquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.

Use of Artificial Intelligence (AI) to Answer Customer Inquiries

We use AI-powered software to process and respond to customer inquiries. In doing so, the AI we use analyzes the content of your message to autonomously or partially autonomously generate a suitable response or response suggestion. In this regard, our AI processes all content of your message, including names, email addresses, communication contents, or technical information (e.g., IP addresses, device information).

The use of the deployed AI software is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in the most efficient customer communication possible using modern technical solutions.

We use the following AI applications:

HubSpot Breeze

We use HubSpot Breeze for our customer communication. The provider is [company and address of the provider]. Therefore, if you contact us, your inquiries including metadata can be transmitted to and processed on the servers of this provider to generate a suitable response.

Inquiry by Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of addressing your concern. This data will not be passed on without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, provided that your inquiry relates to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries directed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested; the consent can be revoked at any time.

The data you send us through contact inquiries will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for data storage ceases (e.g., after completion of addressing your concern). Mandatory legal provisions – particularly legal retention periods – remain unaffected.

Communication via WhatsApp

For communication with our customers and other third parties, we use among other things the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

The communication takes place through end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from accessing the contents of the communication. However, WhatsApp has access to metadata generated during the communication process (e.g., sender, receiver, and time). We further point out that WhatsApp, according to its own statements, shares personal data of its users with its parent company Meta based in the USA. Further details on data processing can be found in WhatsApp's privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

The use of WhatsApp is based on our legitimate interest in a fast and effective communication with customers, interested parties, and other business and contractual partners (Art. 6 (1) lit. f GDPR). If corresponding consent was requested, data processing will only take place based on the consent; this can be revoked at any time with future effect.

The communication contents exchanged on WhatsApp remain with us until you ask us to delete them, revoke your consent for storage, or the purpose for data storage ceases (e.g., after successful completion of your inquiry). Mandatory legal provisions – particularly retention periods – remain unaffected.

We use WhatsApp in the "WhatsApp Business" variant.

The data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.dataprivacyframework.gov/participant/7735.

We have concluded a data processing agreement (DPA) with the aforementioned provider.

Microsoft Bookings

On our website, you have the option to schedule appointments with us. For the appointment booking, we use Microsoft Bookings. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, https://learn.microsoft.com/de-de/microsoft-365/bookings/?view=o365-worldwide.

For the purpose of appointment booking, you enter the requested data and your desired date into the designated mask. The entered data is used for planning, implementation, and possibly follow-up of the appointment. The appointment data is stored for us on Microsoft Bookings' servers, whose privacy policy you can find here: https://privacy.microsoft.com/de-de/privacystatement.

The data you enter remains with us until you ask us to delete it, revoke your consent for storage, or the purpose for data storage ceases. Mandatory legal provisions – particularly retention periods – remain unaffected.

The legal basis for data processing is Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in an as uncomplicated appointment scheduling as possible with interested parties and customers. If corresponding consent was requested, the processing occurs solely on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TDSG, as far as the consent includes the storage of cookies or the access to information on the user's end device (e.g., for device fingerprinting) in the sense of the TDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://learn.microsoft.com/de-de/compliance/regulatory/offering-eu-model-clauses.

The company has a certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards in data processing in the USA. Each company certified under the DPF commits to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/6474.

Hubspot CRM

We use Hubspot CRM on this website. The provider is Hubspot Inc. 25 Street, Cambridge, MA 02141 USA (hereinafter Hubspot CRM).

Hubspot CRM allows us to manage existing and potential customers as well as customer contacts. With the help of Hubspot CRM, we can capture, sort, and analyze customer interactions via email, social media, or phone across multiple channels. The personal data collected in this way can be evaluated and used for communication with potential customers or for marketing activities (e.g., newsletter mailings). Hubspot CRM also allows us to capture and analyze the user behavior of our contacts on our website.

The use of Hubspot CRM is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and communication possible. If corresponding consent was requested, the processing occurs solely on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TDSG, as far as the consent includes the storage of cookies or the access to information on the user's end device (e.g., for device fingerprinting) in the sense of the TDSG. The consent can be revoked at any time.

Details can be found in Hubspot's privacy policy: https://legal.hubspot.com/de/privacy-policy.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.hubspot.de/data-privacy/privacy-shield.

The company has a certification under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards in data processing in the USA. Each company certified under the DPF commits to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5812.

Data Processing Agreement

We have a data processing agreement (DPA) for the use of the service mentioned above. This is a data protection law-required contract that ensures that the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

Registration on This Website

You can register on this website to use additional functions on the site. The data entered for this purpose is used only for the purpose of using the respective offer or service for which you registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.

For important changes, for example, in the scope of the offer or for technically necessary changes, we will use the email address provided during registration to inform you in this way.

The processing of the data entered during registration is carried out for the purpose of carrying out the user relationship established by the registration and possibly for the initiation of further contracts (Art. 6 (1) lit. b GDPR).

The data collected during registration will be stored by us as long as you are registered on this website and will subsequently be deleted. Legal retention periods remain unaffected.

5. Social Media

X (formerly Twitter)

This website integrates functions of the service X (formerly Twitter). These functions are offered by the parent company X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. For the data processing of individuals living outside the USA, Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland, is responsible.

When the social media element is active, a direct connection is established between your device and the X server. X (formerly Twitter) thus receives information about your visit to this website. By using X (formerly Twitter) and the "Re-Tweet" or "Repost" function, the websites you visit are linked to your X (formerly Twitter) account and made known to other users. We would like to point out that we as the providers of the pages have no knowledge of the content of the transmitted data as well as their use by X (formerly Twitter). Further information can be found in the privacy policy of X (formerly Twitter) at: https://x.com/de/privacy.

The use of this service is based on your consent according to Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: